In our modern days, lots of businesses were established and lot of business owners competing for productivity. As the business grows, they keep facing too much workload and they find themselves feeling overwrought or frequently short on time. At times it seems that there aren’t enough hours for them to do what they want and have a little time to care for their self. Perhaps they may think how can they handle all the stress and burdens on their own. That is why many of them hired their own virtual assistants.
What is a Virtual Assistant?
A virtual assistant is an independent worker who provides administrative services to clients while working outside of the client's office. A virtual assistant generally works from a home but still they have means on essential documents or information from the client whenever or wherever they are.
Virtual assistants are very sought- after by business owners specially in an online business that needs these services in a cost- effective way. Virtual support duties are not limited to clerical work. They may provide assistance with marketing, web design, bookkeeping, and many other services. Some virtual assistants specialize in a specific skill set, and they only perform duties related to those skills. Other virtual assistants specialize in an industry, such as a virtual assistant whose niche is assisting realtors.
What do virtual assistants do?
These are the following tasks a virtual assistant normally does.
1- Social Media Tasks:
Creating Facebook, LinkedIn page for your business
Creating profiles on various social channels, such as Twitter, Tumblr, YouTube, etc.
Updating the latest information on your social profiles
Finding relevant content to share on your social channels
Managing, building the relevant audience on different social channels
Monitoring engagement on your social network
Measuring analytics on different social profiles
2- Research-Based Tasks
Doing research based on the instructions
Searching for guest blog opportunities
Keeping an eye on her competitors
Searching new business opportunities
Searching for best practices in your business domain
3- Data Entry Tasks
Database building and updating (sales, contacts, CRM, etc.)
Reviewing data for accuracy
Generating reports and entering data into CRM
Compiling data collected from online surveys and enter it into CRM
4- E-commerce Tasks
Writing SEO-friendly product descriptions
Product category management
Editing product images
Order processing
Handling exchange and return via phone, chat, emails
Conducting competitor analysis
Handling transaction on your website
Offering customer support
Commenting on reviews
5- Administrative Tasks
Email managing/labeling
Booking appointments with clients
Following up with clients and customers
Calendar management
File management
Answering support tickets
Writing and sending invoices to your customers
Producing graphs from your spreadsheets
6- Real Estate Tasks
Preparing seminar material for your meeting
Running online ads for your business
Manage your social media presence
Setting up your appointments with the sellers/buyers of the houses
Finding comparable properties within the area
Custom competitive market analysis
Reviewing and proofreading documents
Entering data into MLS
Updating listing changes
Managing contact list and researching real estate market trends
Real estate data scraping
7- Email & Chat Support
By hiring virtual email and chat support assistants from a different time zone, you can offer 24/7 customer support economically. In addition to these seven categorical tasks, you can hire a virtual assistant for personal tasks as well. Your personal virtual assistant can make travel arrangement, call a meeting on your behalf, set up appointments with your prospects and more.
Benefits of Having a Virtual Assistant
1. Time
Time is the most treasured or valued asset anyone has. Not money nor expensive things. Once time was gone, it’s gone and you will never bring back time. That’s why hiring people such as virtual assistant/s to whom you can delegate small or big tasks is a great way for you to be able to gain time with yourself and spending your time doing what you love to do – not what you have to do to keep the office works running.
2. Administrative Tasks
From calendar management, to emails, to answering phones, a Virtual Assistant’s scope of work can almost vary as much as the industries that hire them, like marketing, web design, bookkeeping, and other services. A Virtual Assistant empowers you to delegate what you can’t keep managing yourself no matter what industry you are in.
3. Scalability
Virtual Assistants will allow you to scale operations – and with less risk. Since growth requires capital and Virtual Assistants are a comparatively cost-effective alternative to employees. You can substantially reduce your costs and instead invest your money back into your business.
4. Online Presence
As a small business owner, there’s no escaping the reality that you should have an online presence by virtue of a website, Facebook, Twitter, LinkedIn, Instagram and more. But managing them is a time-suck most solopreneurs can’t afford – but your Virtual Assistant can. A Virtual Assistance can schedule posts so you don’t have to.
5. Lead Generation
Whether through inbound campaigns to your website, social media accounts, or website contact forms, lead generation is a very time-consuming – albeit invaluable – task. Your Virtual Assistant can sort through your leads, determine their value, and add those potential customers to your database. Stop wasting time sifting through your inbox.
6. Content
You want to be seen as an authority in your industry and by researching and creating content around your product or service, you’re adding value to the customer experience. But content creation is time consuming. Your Virtual Assistant can handle content creation – from market research to publishing – to drive more traffic to your site.
7. Book keeping
Most solopreneurs spend way too much time managing their books. Or worse, neglect them altogether (don’t do that please). This one often comes as surprise to many small business owners but it’s true – yes, your Virtual Assistant can help with your bookkeeping. Your Virtual Assistant can handle your light bookkeeping needs, like expense reporting and invoice generation.
8. Customer Service
To best serve your customers, your Virtual Assistant can:
Respond to customer questions
Create email responses or Frequently Asked Questions
Follow-up on customers
Handle and respond to complaints or requests
9. Improve Process, Products & Services
A Virtual Assistant can shore up your processes and streamline your operations. Further, they can monitor your markets, listen for conversations on social media about your brand or industry, watch what competitors are doing and saying, and collate feedback from current clients. The longer a Virtual Assistant works with you the more ideas they will come up with to help streamline your job.
10.Serenity
Money can’t buy but hard to earn. Having a person whom you can reliably designate tasks is eventually the cause of your stability and peace of mind. Virtual Assistant can help you gain inner peace as well as focus on the important things.
Why hire a Filipino Virtual Assistant ? Still a question and can't decide? Sit back, relax and watch this video https://www.youtube.com/watch?v=3ooKv8_JysA maybe it can help you answer your doubts and curiosity.
Comments